Office Policies
Dentist in Sterling VA
It is our goal to provide the highest quality dental service in an environment that is caring, friendly and compassionate. We believe in treating patients like we would like be treated.
Appointment Scheduling
Contact EverSmile Dentistry to schedule your appointment at your convenience. Our office hours are:
- Monday through Thursday 8:30 AM - 4:30 PM
- Friday – By appointment only. Please contact us if you need to schedule a Friday appointment.
Missed Appointments and Late Arrivals
Please plan on arriving at your dental appointment 15 minutes before your schedule time. This will give us time to update your records and helps keep us on time. We don’t like to keep our patients waiting.
If you are more than 15 minutes late, or expect to be late for your appointment, please call us to see if we can still keep your appointment. We will make every effort to accommodate late arrivals into our schedule, however, in some cases, we may need to reschedule you.
Appointment Cancellation Policy
Out of respect for our practice and our other dental patients, please provide us with 24 hours advance notice if you need to cancel or change your appointment. Appointments not cancelled or changed 24 hours in advance will be subject to a $50 cancellation fee.
No-Show Policy
A no-show is an appointment that was not cancelled in advance when a person could not come in. Since this inconveniences other patients who need dental care and creates idle time for our staff and dentist, a no-show for a scheduled appointment will result in a $50 fee.
Payment Policy
Payment is due at time of service. We do, however offer several flexible payment options.
We Love Referrals
Many of our new patients come to us by referral from our happy and satisfied patients. If you have had a good experience at EverSmile Dentistry, please tell others, and invite your family, friends, neighbors and co-workers to make their next dental appointment with us.
Since we love referrals, we love the people who give them. As a reward, you receive your choice of gift when each new patient you referred receives dental services from us. Choose between a $25 gift card or a $25 credit to your account with each successful referral!
